Privacy Policy

Welcome to Bihari.World ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (bihari.world) and use our mobile application available on Google Play Store.

We are committed to protecting your privacy and ensuring the security of your personal information. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

Personal Information

We collect the following personal information that you voluntarily provide to us:

• Name: Your full name for account creation and personalization
• Email Address: For account verification, communication, and newsletters
• Phone Number: For account security, verification, and important notifications
• Profile Information: Any additional information you choose to provide in your profile

Automatically Collected Information

• Device information (device type, operating system, unique device identifiers)
• Usage data (pages visited, time spent, features used)
• Location data (with your permission, for location-based services)
• Log information (IP address, browser type, access times)
• Cookies and similar tracking technologies

Information from Third Parties

• Social media login information (if you choose to sign in via social platforms)
• Analytics providers and advertising partners
• Payment processors (for transactions)

We use the collected information for the following purposes:

Service Provision

• Create and manage your account
• Provide personalized content about Bihar's culture and tourism
• Process transactions and deliver purchased products
• Respond to your inquiries and provide customer support

Communication

• Send you newsletters and updates about Bihar
• Notify you about account activities and security alerts
• Share promotional offers and new features
• Conduct surveys and gather feedback

Improvement and Analytics

• Analyze usage patterns to enhance user experience
• Develop new features and improve existing services
• Conduct research and analytics
• Ensure platform security and prevent fraud

We process your personal data based on the following legal grounds:

• Consent: When you explicitly agree to our data processing
• Contract Performance: To fulfill our services and obligations to you
• Legitimate Interest: For business operations, security, and service improvement
• Legal Obligation: To comply with applicable laws and regulations

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

• Cloud hosting services (for data storage and processing)
• Payment processors (for transaction processing)
• Email service providers (for communication)
• Analytics providers (for usage analysis)

Legal Requirements

• When required by law or legal process
• To protect our rights, property, or safety
• To prevent fraud or security threats
• In connection with business transfers or mergers

With Your Consent

We may share information with third parties when you explicitly consent to such sharing.

We implement comprehensive security measures to protect your personal information:

• Encryption: Data transmission and storage using industry-standard encryption
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Audits: Periodic security assessments and vulnerability testing
• Secure Infrastructure: Protected servers and secure data centers
• Employee Training: Regular privacy and security training for our team

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records as required by law

Account Data: Retained while your account is active and for 3 years after account closure
Transaction Data: Retained for 7 years for tax and legal compliance
Marketing Data: Retained until you unsubscribe or withdraw consent

You have the following rights regarding your personal information:

Access and Portability

• Request access to your personal data
• Receive a copy of your data in a portable format

Correction and Updates

• Update or correct inaccurate personal information
• Complete incomplete personal data

Deletion and Restriction

• Request deletion of your personal data
• Restrict processing of your personal information

Consent Management

• Withdraw consent for data processing
• Opt-out of marketing communications
• Manage cookie preferences

To exercise these rights, please contact us at privacy@bihari.world or use the settings in your account.

We use cookies and similar technologies to enhance your experience:

Types of Cookies

• Essential Cookies: Required for basic website functionality
• Performance Cookies: Help us analyze website usage and performance
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used for targeted advertising and content

Managing Cookies

You can control cookies through your browser settings or our cookie preference center. Note that disabling certain cookies may affect website functionality.

Our mobile application may collect additional information:

Device Permissions

• Camera: To upload photos to our gallery (with permission)
• Location: To provide location-based tourism recommendations
• Storage: To save offline content and cache data
• Notifications: To send push notifications about updates and offers

Google Play Store

When you download our app from Google Play Store, Google's privacy policy also applies to the download and installation process.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certification schemes and codes of conduct

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a prominent notice in our mobile app
• Updating the "Last updated" date at the top of this policy

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Data Protection Officer

For GDPR-related inquiries, you can contact our Data Protection Officer at: dpo@bihari.world

Regulatory Authorities

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.